Welcome to Stellan Kitchen! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.
1. General Information
- These Terms and Conditions govern the use of our website, including but not limited to purchasing products, browsing content, and interacting with us.
2. Products and Availability
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Product Listings: All products listed on Stellan Kitchen are subject to availability. While we make every effort to ensure product availability, stock levels may change and products may be discontinued at any time without prior notice.
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Pricing: Prices listed on the website are in your local currency, excluding applicable taxes, shipping fees, and duties. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.
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Payment Method: Stellan Kitchen only accepts Cash on Delivery (COD) as a payment method. The total order amount (including shipping charges) must be paid in cash to our delivery partner at the time of delivery.
3. Order Process
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Placing an Order: When you place an order, you are offering to buy the products listed in the order, subject to these Terms and Conditions. Once you complete your purchase, you will receive an order confirmation email.
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Order Cancellation: You may cancel your order within 24 hours of placing it. After this time, the order will be processed and cannot be canceled.
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Shipping and Delivery: Delivery times may vary based on your location, and shipping costs are calculated during checkout. You are responsible for ensuring that the shipping address is correct at the time of ordering. If there is an issue with delivery, please contact us immediately.
4. Returns and Refunds
- For detailed information about returns, refunds, and exchanges, please refer to our Refund & Return Policy.
5. Account Creation
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You are not required to create an account to make a purchase, but creating an account can provide you with benefits such as order tracking and faster checkouts.
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If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
6. Intellectual Property
- All content on the website, including text, images, graphics, logos, and product designs, is the property of Stellan Kitchen and protected by copyright and intellectual property laws.
7. Limitation of Liability
- Stellan Kitchen is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products or services provided. We are not responsible for any loss or damage to products during the delivery process once they have been handed over to the shipping carrier.
8. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising under or in connection with these terms shall be resolved in the appropriate courts.
9. Changes to Terms
- We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site after changes have been made will constitute your acceptance of the new terms.
10. Contact Information
If you have any questions or concerns regarding our Terms and Conditions, please contact us at [email protected].