We are pleased to offer worldwide shipping for all orders at Stellan Kitchen. Please review our shipping policy to understand our terms, delivery times, and costs.
Shipping Locations
We ship to most countries worldwide. Shipping rates and delivery times may vary depending on the destination. If we are unable to ship to your location, we will inform you before processing your order.
Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Please note that customs duties, taxes, and other charges are the responsibility of the customer and are not included in the shipping cost.
Order Processing Time
- All orders are processed within 1-2 business days of receiving your order.
- Orders are not processed on weekends or public holidays.
- Orders placed after 2 PM may be processed the next business day.
Delivery Time
Delivery times vary depending on your location. The estimated delivery times are as follows:
- Domestic : 3-7 business days
- International: 7-21 business days
Please note that unforeseen delays may affect the delivery time.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment.
Cash on Delivery (COD)
We only offer Cash on Delivery (COD) as a payment method. The total amount for your order must be paid in cash at the time of delivery. Our delivery partners will collect the payment directly from you when the item arrives at your specified address.
Missing or Damaged Packages
If your package is lost, stolen, or damaged during shipping, please contact our customer support team at [email protected] immediately. We will investigate the issue and work to resolve it, including filing a claim with the shipping carrier if necessary.
Address Errors
It is the customer’s responsibility to provide the correct shipping address at the time of order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information. Please verify your shipping address before completing your purchase.
Contact Us:
For questions regarding our Shipping Policy, please reach out to our customer support team at [email protected].